Terms of service

TERMS OF SERVICE

Overview

This website is operated by PuffyPals ("we", "us", "our"). By visiting shoppuffypals.com or purchasing from us, you agree to the following terms. Please read them carefully.

Products & Accuracy

We do our best to display our products, colors, and descriptions as accurately as possible, but we cannot guarantee your screen displays colors exactly as they appear in person. We reserve the right to limit quantities, discontinue products, or correct pricing or descriptive errors at any time.

Our products are household helpers, not toys for unsupervised use by very young children. Adult supervision is recommended when the product is used around small children, and the product should be kept away from water while charging.

Pricing & Promotions

All prices are in USD. Promotional pricing (including sale prices and bundle discounts) may change or end at any time without notice. The price applicable to your order is the price displayed at checkout when you complete your purchase.

Orders & Payment

We reserve the right to refuse or cancel any order — for example, where fraud is suspected or a pricing error occurred. If we cancel your order after payment, you will receive a full refund. By providing payment information you confirm you are authorized to use that payment method.

Returns & Refunds

Purchases are covered by our 15-day return policy. See our Return and Refund Policy for full details.

Limitation of Liability

To the fullest extent permitted by law, PuffyPals is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these terms limits rights you have under applicable consumer protection law.

Intellectual Property

All content on this site — including images, text, logos, and branding — is the property of PuffyPals and may not be reproduced without written permission.

Governing Law

These terms are governed by the laws of the State of California, United States.

Changes

We may update these Terms of Service from time to time. The current version will always be posted on this page. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms: support@shoppuffypals.com